Mbi789 Privacy Policy — How We Protect Your Information

1. Information We Collect

Mbi789 collects various types of information to keep the platform running smoothly and deliver the best possible user experience. Information collected includes:

Account Information

During registration, you are required to provide your full name, email address, phone number, date of birth, and password. This information is used to verify your identity and manage your account on the mbi789 platform.

Payment Information

For deposits and withdrawals in Malaysian Ringgit (RM), we may collect payment method details such as bank account numbers, account holder names, or your digital wallet information. All financial data is processed through secure, encrypted channels.

Device & Browser Information

Our systems automatically record technical information such as your IP address, browser type, device operating system, and screen resolution. This data is used to diagnose technical issues, improve platform performance, and detect suspicious activity.

Usage Data

We record activity logs such as pages visited, game categories accessed, session duration, and transaction history. This data helps us understand usage patterns and continuously improve our services.

2. Purpose of Information Use

The information we collect is used for the following purposes:

• Processing account registrations and verifying user identity
• Enabling smooth RM deposit and withdrawal transactions
• Providing responsive and effective customer support
• Sending important notifications related to your account, transactions, or policy changes
• Detecting and preventing fraud, money laundering, and activities that violate platform terms
• Analysing usage patterns for ongoing platform improvement
• Meeting applicable legal and compliance obligations

Mbi789 will not use your information for third-party marketing purposes without your explicit consent.

3. Cookies and Tracking

The mbi789 platform uses cookies and similar tracking technologies to enhance user experience. Cookies are small data files stored on your device when you visit our platform.

We use several types of cookies:

• Session cookies: Required to keep you logged in during active sessions and ensure the platform functions properly
• Preference cookies: Saving your language settings and display preferences so you don't have to reconfigure them each time you log in
• Analytics cookies: Collecting aggregated usage data to help us understand how users interact with the platform

You may set your browser to reject all cookies, though this may affect certain platform features. Continued use of the mbi789 platform constitutes your consent to the use of cookies as described.

4. Data Storage, Security & Third-Party Sharing

Storage & Security

All mbi789 user data is stored on servers protected with industry-standard SSL encryption. Access to personal data is restricted to authorised personnel only, and all staff are bound by strict confidentiality obligations.

We apply appropriate technical and organisational security measures to protect data from unauthorised access, disclosure, alteration, or destruction. That said, no data transmission over the internet can be guaranteed to be 100% secure. Users are encouraged to take their own precautions, such as using strong passwords.

Sharing with Third Parties

Mbi789 does not sell, rent, or disclose users’ personal information to third parties for commercial purposes. Information may only be shared in limited situations as follows:

• To payment service providers required to process your RM transactions
• To legal authorities when required by Malaysian law
• To technology vendors who help operate the platform infrastructure, subject to strict confidentiality agreements

5. User Rights Over Personal Data

As an mbi789 platform user, you have the following rights regarding your personal data:

• Access Rights: You have the right to request a copy of the personal information we hold about you
• Right to rectification: You may request corrections to any inaccurate or incomplete information in your records
• Right to Erasure: Under certain circumstances, you may request deletion of your personal data, subject to legal record-keeping obligations
• Right to Object: You have the right to object to the processing of your data for certain purposes such as analytics

To exercise any of the rights above, please contact our support team at [email protected]. We will process your request within a reasonable timeframe in accordance with applicable law. You may also refer to FAQ page for more information on account management.

6. Policy Updates & How to Contact Us

Mbi789 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our privacy practices, legal requirements, or service improvements. Users will be notified of any material changes via an in-platform notice or by email.

Continued use of the platform after policy changes take effect constitutes your acceptance of the updated policy. We encourage you to review this page regularly to stay informed on how we handle your information.

If you have any questions, concerns, or complaints regarding privacy, please reach out to our team at: [email protected]. Related documents such as Terms & Conditions and Responsible Gaming is also available for your reference.